Due to a recent change in our online trading, the new minimum spend online is £250 (Before VAT) However the free delivery limit is still set to £600. Orders under this amount will have a surcharge of £25 added to the order as a delivery charge.
When you have been confirmed and logged into our site you will be given the option to look or buy at 3 prices.
The prices consist as-
CASH AND CARRY
Cash and Carry prices cannot be bought on line. These are here for you to see product ranges and prices if you were to visit our warehouse.
PICK AND COLLECT
These prices are for you to buy online, we will pick your order and you arrange your own collection.
PICK AND DELIVER
These prices are for you to buy online, we pick your order and organise delivery.
We wanted to keep our system of ordering and delivering as transparent as possible and to help you manage your business as much a possible. No hidden costs.
EFG endeavour to make best efforts to load your order as efficiently as possible.
If we have estimated 2 pallets and can load it onto 1, you will only be charged for 1 pallet delivery.
If we have estimated 3 pallets and we can load onto 2, then we will only charge for a 2 pallet delivery.
If we can get your stock onto less pallets than calculated, we will do so and charge you accordingly, in order to reduce your delivery costs as much as possible.
Don’t hesitate to call our customer service team if you have any queries regarding our delivery policy on 0208 805 5756.
Please note free delivery is for UK mainland only, anywhere outside of this may incur an additional charge.
VAT exempt export sales must be collected from our warehouse by a shipping agent with the appropriate documentation. Because they must be collected by a shipper, these orders will not incur a delivery charge. Please note that this applies to UK mainland only, as it excludes Ireland and the Channel Islands.
We will contact you if this is the case.
Minimum order for delivery to Northern Ireland is £1000.00
Minimum order for delivery to Southern Ireland is £1000.00
Minimum order for delivery to Jersey/Gurnsey and Isle of Man is £1400.00
Minimum order for delivery to Isle of Wight is £1000.00
Minimum order for delivery to following post codes £1300.00;
RETURNS & DAMAGES
Claims must be made within 7 days of delivery along with pictures of the damaged items.
For Local Deliveries.